The content of the
work of a steward / stewardess includes the following: meeting passengers,
greeting, assisting them in placing on board the aircraft according to air
tickets; pre-flight preparation: inspection of the cabin for the presence of
foreign objects, monitoring of the aircraft cabin for compliance with sanitary
standards, monitoring of air temperature, atmospheric pressure and humidity in
the cabin, turning on lighting, checking the completeness of life-saving
appliances, accepting and placing kitchen and buffet equipment; organization of
meals and drinks at the allotted time for this; clarification of safety rules
in flight and rules of conduct in emergency situations and monitoring of their
compliance during the flight; primary health care if necessary; control over
the work of internal communications; during the flight, control over the
behavior of passengers, prevention and suppression of violations of the rules
of conduct of aircraft passengers, generally accepted moral standards.
Professionally important employee qualities
A high level of
concentration and stability of attention, a good level of development of
short-term and long-term memory, psycho-emotional stability, composure and
emotional stability, stress resistance, a strong nervous system, the ability to
distribute and switch attention.
Accuracy, diligence,
efficiency in decision making, observation, developed communicative qualities
and initiative, self-confidence, organization, ability to understand people,
excellent physical health. A mandatory requirement is external attractiveness,
height not higher than 160 cm, weight - not more than 50 kg. Although individual airlines may formulate other parameters.
For the stewardess to
work effectively, she needs good knowledge of the school course in social
sciences, natural sciences, the basics of life safety, physical education, and
at least two foreign languages must be known. During special training, one
must master the basics of social psychology and ethics, acquire excellent
skills in handling emergency equipment, with specialized technical instruments
and devices, and master the skills of servicing passengers and crew. The flight
attendant is required to clearly articulate clearly and concisely. information;
the ability to quickly navigate in the environment; ability to solve problem situations
in a short time; skill to work in team.
The flight
attendant's work is carried out on board the aircraft. Often,
the crew is not allowed to leave the airport between flights. The specialist
receives great physical exertion, as the stewardess spends all her working
hours on her feet, not enough time to sit down. The specifics of the work leads
to a constant change in climate and time zones. This puts a certain load on the
psyche. Frequent flights lead to the fact that there are constant overload,
which negatively affects the health of the specialist.
Cardiovascular diseases; neuropsychiatric disorders; cramps, loss of
consciousness; drug addict; decreased visual acuity and hearing impairment;
violation of color discrimination, binocular vision; impaired coordination of
movement; hand shake; speech disorders; Fear of heights; diseases of the spine,
joints or varicose veins; chronic infectious diseases; allergies respiratory
diseases; diseases of the gastrointestinal tract; diabetes; hemorrhoidal
disorders; severe physical disabilities.
To get the profession of the stewardess, there is no need for long-term
studies at prestigious universities in the country and abroad. It is enough to
undergo training in special schools for stewardesses at airlines lasting up to
4 months. For a good career prospects, it is advisable to get higher education
at the Academy of Civil Aviation in the specialty
The major subject on the UNT is geography.
Occupied segment of the labor market
Flight attendant III class, II class, I class, instructor, head of flight attendants.
The specifics of the profession does not make it possible to engage in individual labor activities, including entrepreneurship, since the work of stewardesses is carried out in airlines, as part of the crew of an aircraft, in a small group of flight attendants.
The stewardess profession is quite in demand, since there is a further development of air transportation, the number of airlines is growing. This profession is also attractive because it has a good salary, a full social package, and retirement at 45.
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